BFTBankingSurvey2022: Humanise the digital experience for innovative banking solution and financial inclusion to bounce back stronger

Published July 4, 20224 min read

Comment guidelines

Please keep comments respectful. Use plain English for our global readership and avoid using phrasing that could be misinterpreted as offensive. By commenting, you agree to abide by our community guidelines and these terms and conditions. We encourage you to report inappropriate comments.

All Comments0

No comments yet. Be the first to share your thoughts.

Related Coverage: Banking & Finance

Banks cut fraud, fintechs emerge as new hotspot
Banking & Finance

Banks cut fraud, fintechs emerge as new hotspot

Fraud within Ghana’s traditional banking sector declined sharply in 2025, but a surge in electronic fraud at Payment Service Providers (PSPs) pushed overall financial sector fraud to a record high.

Paper Tiger: Why West Africa's Duty-Free Pledge Keeps Failing Its Traders
Features

Paper Tiger: Why West Africa's Duty-Free Pledge Keeps Failing Its Traders

Forty-five years after its creation, the ECOWAS Trade Liberalisation Scheme has registered 50,000 products for duty-free access, yet intra-regional trade barely clears 12 per cent. A hard look at the levies, legal obligations and political will standing between aspiration and market reality.