The Citizen Experience Corner with Dr Julius Debrah and Professor Robert E. Hinson: Citizen experience and customer service: Disentangling and reconstructing
Features

The Citizen Experience Corner with Dr Julius Debrah and Professor Robert E. Hinson: Citizen experience and customer service: Disentangling and reconstructing

Published September 25, 202614 min read

There is a tendency across the public sector in Africa to borrow the language of customer experience.

Published by Francis Buetey
2 views

Comment guidelines

Please keep comments respectful. Use plain English for our global readership and avoid using phrasing that could be misinterpreted as offensive. By commenting, you agree to abide by our community guidelines and these terms and conditions. We encourage you to report inappropriate comments.

All Comments0

No comments yet. Be the first to share your thoughts.

Related Coverage: Features

How to spot Misinformation and Disinformation
Features

How to spot Misinformation and Disinformation

In today’s digital age, misinformation (unintentionally false information) and disinformation (deliberately deceptive content) are widespread, especially during elections and significant public events.