The Citizen Experience Corner with Dr Julius Debrah and Professor Robert E. Hinson: Leadership as the root cause — and the cure — of poor citizen experience
Features

The Citizen Experience Corner with Dr Julius Debrah and Professor Robert E. Hinson: Leadership as the root cause — and the cure — of poor citizen experience

Published September 30, 202613 min read

Imagine two government hospitals in the same city. They are funded by the same ministry, operate under the same national health policy, draw staff from the same public-service system and serve populations with broadly similar needs.

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