I must say I was particularly impressed when I saw that my bankers had installed a technology that allowed customers to get a queue number without any human intervention.
Consider two government hospitals in the same city, funded by the same ministry, operating under the same national health policy, staffed by public servants on identical salary scales, and serving populations with broadly similar needs.
Some men build institutions. Others build the people who go on to build institutions.
A few weeks ago, I ran into a former student of mine at a fuel station in Accra.
For decades, career advice rested on a single and deceptively comforting axiom that working hard to deliver exceptional results would naturally ensure that recognition followed.
Africa stands at a defining moment in its demographic and economic evolution.
There is a question every executive fears, and it is not even a hard question. It is a short one. It goes like this: "Yes or no — will prices go up?"
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